🏪 WALMART Order Tracking
Track your Walmart packages & deliveries worldwide with real-time updates
🔍 Important: How to Find Your Walmart Tracking Number
- Check your shipping confirmation email - This is sent after your Walmart order ships and contains the carrier tracking number (not your Walmart order number)
- Look for these carrier formats: UPS (1Z prefix), FedEx (6-12 digits), USPS (20-22 digits), FedEx Ground Economy (formerly SmartPost), OnTrac (starting with C or D)
- Walmart's order number identifies the purchase, not the parcel. A shipped item gets a separate carrier reference; a store delivery gets none
- If you can't find the tracking number: Log into your Walmart account at walmart.com > "Account" > "Track orders" > click the order > "Track package" to view order details and tracking information
- Wait 24-48 hours after order confirmation for shipping confirmation email with tracking number
Note: Walmart does not operate its own delivery service for most orders. Walmart uses third-party carriers (UPS, FedEx, USPS, OnTrac) for shipping. Walmart+ members get additional delivery benefits like free unlimited delivery and earlier access to sales.
Checking multiple tracking sources for the most accurate information
About Walmart Order Tracking Service
Walmart is a multinational retail corporation operating a chain of hypermarkets, discount department stores, and grocery stores. Headquartered in Bentonville, Arkansas, Walmart is the world's largest company by revenue and the largest private employer in the Americas with over 2.3 million employees globally. With more than 10,500 stores and clubs in 19 countries and e-commerce websites in 11 countries, Walmart serves approximately 240 million customers weekly worldwide.
Our free Walmart tracking service allows you to monitor your orders in real-time from the moment they ship from Walmart's fulfillment centers until delivery. Since Walmart uses third-party carriers for shipping worldwide, tracking works through these carriers' systems using the tracking numbers provided in your shipping confirmation emails. Walmart partners with carriers including UPS, FedEx, USPS and OnTrac depending on your location, delivery speed selected, and package size.
Paste the carrier reference above and we identify which company holds the parcel. One thing to establish first: whether your order shipped from a fulfilment centre or is coming from a local store, because a store delivery never produces a carrier number and lives in the Walmart app instead. For shipped orders you'll see each scan location, transit progress through the carrier network, customs clearance status (for international orders), and final delivery confirmation. Walmart also offers the Walmart app for iOS and Android with push notifications for order updates and delivery estimates.
Quick Walmart Tracking Guide (30 Seconds)
How to Track a Walmart Order in 3 Steps:
- Find your carrier tracking number: check your shipping confirmation email (subject: "Your Walmart order has shipped"). This is not your Walmart order number starting with #. Look for a number like 1Z9999999999999999 (UPS), 9400100000000000000000 (USPS), or 9876543210 (FedEx Ground Economy or OnTrac).
- Paste the carrier reference above. The order number will not resolve, and a store delivery has no carrier number at all.
- Read the last scan rather than the headline. It names the carrier holding the parcel and where it physically is.
Walmart+ tip: Walmart+ members receive priority shipping with next-day delivery on eligible items. If your order shows "Pre-shipment information sent to FedEx," wait 24–48 hours. This is normal while Walmart hands the package to the carrier.
Walmart Order Process & Timeline
Walmart runs several fulfilment routes at once and a single order can split across them, which is why one basket produces staggered arrivals. Here is what happens at each stage:
Order Placed
Walmart processes orders within minutes to hours depending on item availability and order volume. Walmart+ members receive priority processing. You'll receive order confirmation immediately after purchase. Walmart sources items from stores (for pickup) or fulfillment centers (for delivery).
Order Picked
Your items are selected from Walmart's fulfillment centers or local stores. Walmart+ members can select items from multiple store locations. Walmart's advanced inventory system ensures item availability, but occasionally backordered items may delay your entire order.
Order Packed
Items are carefully packaged in Walmart-branded boxes or bags. Walmart has committed to reducing packaging waste with initiatives like paper alternatives and optimized box sizes. Orders containing both general merchandise and groceries may be packed separately for food safety compliance.
Order Shipped
Once packaged, your order is handed to the carrier (UPS, FedEx, USPS, etc.). You'll receive a shipping confirmation email with carrier tracking number within 24 hours of shipment. This email includes estimated delivery date and a link to track your package through the carrier's website or Walmart's tracking page.
In Transit
Your package travels through the carrier's network. Standard delivery takes 3-5 business days, next-day delivery takes 1 business day, and same-day delivery is available in select areas. Weekends and holidays don't count as business days for standard shipping but may count for Walmart+ deliveries.
Delivered & Returns
Your order is successfully delivered to your specified address or Walmart pickup location. Keep packaging while the window is open: 90 days on general merchandise, but only 30 on electronics and 14 on a postpaid phone. Walmart offers free returns on most items through your local store or by printing a prepaid shipping label. Walmart+ adds Return from Home, a doorstep collection, but not a longer window: the return periods are the same for everyone.
Walmart Delivery Options
Standard Shipping: Free on orders over $35 (or free for Walmart+ members), typically 3-5 business days. Most economical option for non-urgent orders. Delivered by various carriers including UPS, FedEx, USPS, and regional carriers depending on location and package size.
Next-Day Delivery: For Walmart+ members ($98/year or $12.95/month), typically 1 business day. Available in select areas for eligible items. Delivered by Walmart's delivery partners, FedEx, UPS, and regional carriers. Includes no delivery fees, no order minimums, and flexible delivery windows.
Same-Day Delivery: Available in over 3,000 stores nationwide for eligible items. Delivery as soon as 2 hours after order placement. Requires $35 minimum order with $9.95 delivery fee (free for Walmart+ members). Perfect for groceries, household essentials, and urgent items. Delivered by Walmart's Spark Driver network or third-party partners.
In-Store Pickup: Free service with no order minimum. Order online, select pickup location and time, and receive notification when ready. Most orders ready within 4 hours. Walmart+ members get early access to high-demand items. Curbside pickup available: park in the designated spot and text the number on the sign.
Walmart Grocery: Specialized delivery and pickup for groceries with dedicated time slots. Fresh produce, meat, seafood, and bakery items are hand-picked by trained shoppers. Delivery/pickup fees apply unless you're a Walmart+ member. Time slots booked 24 hours in advance, with availability varying by location and day of week.
Sustainable Delivery Options: Walmart is committed to reducing its carbon footprint with initiatives like electric delivery vehicles, optimized routing algorithms, and consolidated deliveries. During checkout, you can choose "Consolidated Delivery" to combine multiple orders into fewer shipments, reducing packaging waste and transportation emissions.
Walmart+ Benefits
Walmart+ membership ($98/year or $12.95/month) includes numerous benefits beyond fast, free shipping on millions of items:
- Free Unlimited Delivery: No delivery fees or order minimums on 160,000+ items
- Scan & Go: Scan items as you shop with your phone to skip checkout lines
- Fuel Discounts: Save 5¢ per gallon at 2,000+ Walmart and Murphy USA fuel stations
- Mobile Scan & Go: Scan groceries as you shop and pay through the Walmart app
- Roadside Assistance: 24/7 help for vehicle emergencies anywhere in the US
- Early Access to Deals: Be first in line for Walmart Black Friday and Cyber Monday events
- Home Services: Priority access to installation services for TVs, appliances, and more
- Prescription Savings: Up to 30% off on select medications at Walmart Pharmacy
US Shipping & Tracking
Walmart offers multiple shipping options across the United States with different delivery speeds, costs, and carrier networks. Understanding these options helps you choose the best shipping method for your needs and track your packages effectively.
| Service | Delivery Time | Cost | Tracking | Carrier |
|---|---|---|---|---|
| Standard Shipping | 3-5 business days | Free on orders $35+ | Full tracking | UPS, FedEx, USPS, OnTrac |
| Next-Day Delivery | 1 business day | Free for Walmart+ members | Full tracking | FedEx, UPS, Walmart Delivery Partners |
| Same-Day Delivery | As soon as 2 hours | $9.95 (free for Walmart+) | Real-time tracking | Spark Driver Network |
| In-Store Pickup | 2-4 hours | Free | Email notifications | Walmart Store Staff |
| Walmart+ Unlimited Delivery | 1-2 business days | $98/year membership | Full tracking | Multiple carriers |
📦 Standard Shipping
⚡ Next-Day Delivery
⏱️ Same-Day Delivery
🛒 In-Store Pickup
⭐ Walmart+ Unlimited Delivery
Walmart Delivery Tracking
Spark Driver Network: Walmart's proprietary delivery network for grocery and same-day deliveries. Tracking provides real-time updates including the driver's name, photo, vehicle description, and estimated arrival window. You can communicate directly with the driver through the Walmart app, leave delivery instructions, and request specific placement (porch, garage, etc.).
Third-Party Carrier Tracking: For standard and next-day shipments, Walmart uses carriers like UPS, FedEx, USPS, and OnTrac. Each carrier has its own tracking system with different status messages and update frequencies. Our tracking service aggregates data from all these carriers into one interface for seamless monitoring.
Real-Time Store Pickup Tracking: For in-store pickup orders, you'll receive email and SMS notifications as your order progresses: "Order Received," "Picking In Progress," "Order Ready for Pickup," and "Order Expired." The Walmart app provides real-time updates and allows you to check in when you arrive at the store for curbside pickup.
Delivery Instructions: Through your Walmart account and the Walmart app, you can add delivery instructions for drivers, such as "Place on back porch" or "Knock on door." These instructions appear on the driver's app and increase the chances of your package being delivered exactly as you prefer.
Walmart Tracking Troubleshooting Guide
Who Is Carrying Your Order
Walmart fulfils through several channels at once, and which one handled your order determines what tracking looks like. A single basket can split across all of them.
| Fulfilment route | Who delivers | What tracking shows |
|---|---|---|
| Fulfilment routeShipped from a Walmart fulfilment centre | Who deliversFedEx, UPS or USPS | What tracking showsA standard carrier reference with full scan history |
| Fulfilment routeDelivered from a local store | Who deliversWalmart's own driver network | What tracking showsLive status in the app rather than carrier scans; often a delivery window and driver progress |
| Fulfilment routeSold by a Marketplace seller | Who deliversWhichever carrier that seller chose | What tracking showsVaries by seller, who also sets the return policy |
The important distinction is store delivery versus shipped. A store-fulfilled order does not generate the kind of carrier reference you can paste into a tracking tool, because no national carrier ever touches it. Its status lives in the Walmart app. If you have no trackable number at all, that is usually why.
Check who sold it before anything else. The listing shows whether Walmart or a Marketplace seller is behind the item, and that single fact decides who owns any problem, which carrier is involved, and which return rules apply.
Why a Walmart Reference Shows Nothing
The order number is not a tracking number. Walmart's order reference identifies the purchase in your account and no carrier recognises it.
The label was created before the parcel moved. A reference can exist a day before any carrier scans it. Give it a working day.
It is a store delivery. Covered above: watch the app, not a carrier site.
The order split. Multi-item orders often ship in separate parcels from different locations, each with its own reference and its own arrival date. Check each item rather than judging the order as a whole.
Marked delivered, nothing there. Look at where the carrier recorded the drop before concluding it was taken. On store deliveries the app usually holds a photo.
Walmart Returns & Customer Service
The 90-Day Window Has Three Big Exceptions
Walmart's 90 days is unusually generous and it is also the figure that catches people out, because the categories most in need of a return are the ones it does not cover.
| Category | Window | Counted from |
|---|---|---|
| CategoryMost general merchandise | Window90 days | Counted fromPurchase, or delivery on an online order |
| CategoryElectronics: TVs, laptops, tablets, cameras | Window30 days | Counted fromPurchase or delivery |
| CategoryPostpaid wireless phones | Window14 days | Counted fromPurchase date, not delivery |
| CategoryMajor appliances, defect or damage | Window2 days to report | Counted fromAccepted delivery |
| CategoryMarketplace sellers | WindowTheir own, with a 30-day floor | Counted fromSet per seller |
The phone window is the one that costs money. Fourteen days on a postpaid handset, counted from purchase rather than delivery, is the shortest deadline in the whole policy and the easiest to miss on a gift.
Holiday purchases get an extension. Items bought from 1 October through 31 December are generally returnable until 31 January. Electronics are the exception worth checking, since the extension does not always apply to them in the same way.
What Walmart+ Does and Does Not Give You
Worth being precise about this, because the membership gets credited with return benefits it does not include.
Every one of Walmart's standard return benefits applies to everyone. The 90-day window, free prepaid return labels on most Walmart-sold items, in-store returns for online orders, and no-receipt returns are all available without a subscription. Walmart+ does not extend your return window, does not waive the receipt requirement, and does not unlock returns that non-members are refused.
What it does add on returns is convenience. Return from Home lets a courier collect the item from your door instead of you making a trip, which is a genuine benefit but a logistical one rather than a policy one.
Getting Your Money Back Faster
In-store is the quickest route. Taking an online order back to a store gets it processed on the spot rather than waiting for a parcel to travel and be inspected.
Refunds to Walmart Balance land far sooner than refunds to a card, because the bank leg disappears. Worth taking if you shop there often.
No receipt is not a dead end. Walmart can look up a purchase from the card you paid with, and where it cannot, a no-receipt return is refunded as store credit at the item's current selling price. Photo ID is required above a low threshold and these returns are tracked, so they are not unlimited.
Defective goods sit outside the normal windows. An item that is faulty rather than unwanted is handled beyond the standard deadline, so raise it rather than assuming you have missed the boat.
Marketplace Orders Follow Different Rules
Around half the confusion on this page's topic comes down to Marketplace, so it deserves its own note.
The seller sets the policy, subject to a minimum window Walmart enforces. Some charge restocking fees or return shipping that Walmart-sold items would not. The listing states it before you buy, under the sold-and-shipped-by line.
Walmart will still intervene. If a Marketplace seller does not honour their own stated policy, Walmart customer service can step in on your behalf. That is worth knowing before you write the money off.
Work out who owns the problem before you complain. Movement questions go to whoever is carrying it. Money questions, meaning refunds, faults or an order that never shipped, go to Walmart, or to the Marketplace seller if they sold it. Most stalled cases stalled because they landed in the wrong queue.
Whichever carrier ends up holding a disputed parcel, the same preparation decides the outcome; we cover it in the shipping protection and claims guide.
